Return Policy

Omni GPS does not have a "use it and return it" policy. All returns and exchanges are subject to a 25% restocking fee and must be made within 10 days of delivery date. An RMA (Return Merchandise Authorization) must be obtained (tel: 713.885.0898; fax: 713.885.0059; e.mail: info@omnigps.com) before any product can be shipped back. Products must be in working order and free from damage. All air time contracts are provided through their respective carriers, no refunds will be made by Omni GPS on any air time contract.

Warranty

If you are having problems with your product and it is still under warranty contact technical support and request an RMA. If it is found to be defective an exchange/repair will be issued for the same product only.

Delivery Times

Many of our GPS tracking systems are custom solutions and are built for your application-expect 4-6 weeks for delivery on our systems (talk to your sales representative for delivery date).

All Shipments arriving without an RMA will be refused or sent back to shipper. Shipping costs are the responsibility of the sender.